Change to Opening Hours

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23/03/2020
How people behave now will affect what the NHS has to deal with in 2 weeks time. The NHS will be at or over capacity in the next few weeks and there will be unnecessary loss of life if people don't act responsibly and only interact if essential. Therefore we should conduct only work that is essential. We should do work that only meets the immediate welfare needs of animals and nothing more.


We will therefore be reducing our opening hours at both practices. You will still be able to contact us from 8am until 7pm to book an appointment. You may be asked to attend either the Guildford or Ewhurst practice depending which is open at the time. For the foreseeable future we will not be carrying out puppy or kitten vaccines, adult boosters, most neutering, most dental procedures, claw clips and nurse clinics. We will be available on a daily basis for urgent appointments only. If a telephone or Skype appointment is deemed appropriate we will do that. Ordering medication for your pet will still be available but we will send the medication recorded delivery rather than asking you to collect. We will need a weeks notice to arrange this rather than the 48 hrs currently in place. So please bear that in mind if you are getting towards the end of your medication. If your pet is on the health plan and due a check for repeat parasite control treatment, we will send this medication out to you. We will arrange a time for you to collect food orders. Just let us know when you need it. This is an incredibly worrying and difficult time for all of us. We all have a great responsibility to do what we can to reduce the spread of this virus and as a practice we will do everything we can to help. Please be rest assured we will still be here to do the very best for your pet. No animal will suffer on our watch. All the best everyone and keep safe. 

The Hunters Lodge Team.

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